# WorkMail Exit: Move every Amazon WorkMail mailbox, calendar and contact list to a new provider before WorkMail ends on 31 March 2027.

> AWS ends support for Amazon WorkMail on 31 March 2027, and after that you can no longer reach the WorkMail console or your WorkMail resources. WorkMail Exit copies each mailbox, calendar and contact list to the provider you choose, switches your domain's DNS records, keeps copying until the switch is done, and hands you an archive of what was moved.

- Page: https://rotomal.com/workmail-exit/
- Category: Email migration
- Language: en
- Billing: one-time payment
- From: $75 one-time
- Request (free, no card): https://rotomal.com/workmail-exit/request/

- Mail, calendars and contacts are all moved. AWS's own export covers email and calendar items only, and it needs someone who can program.
- Your domain's MX, Autodiscover, SPF, DKIM and DMARC records are switched in one planned window, with the old values written down for rollback.
- A fixed price per mailbox, paid once, with no setup fee. You keep the contract with whichever new provider you pick.

## WorkMail has a closing date and no one-click way out

AWS stopped taking new Amazon WorkMail customers on 30 April 2026 and ends support on 31 March 2027. After that date, AWS says you will no longer be able to use Amazon WorkMail, access the console or reach WorkMail resources. Mail that is still there on 1 April 2027 is mail you can no longer get to.

AWS points customers to third-party providers such as Kopano Cloud, Zoho Mail and Zoom Mail, and says other providers work too. Its own mailbox export copies email and calendar items to a .zip file in an S3 bucket, but not contacts or tasks, and its listed prerequisites include an S3 bucket, a KMS key, an IAM role and the ability to program.

The mail copy is only half the job. Your domain's MX, Autodiscover, SPF, DKIM, DMARC and MAIL FROM records all point at WorkMail and Amazon SES today. Switch them in the wrong order and mail bounces or lands in spam for a day. A short, planned move avoids both.

- AWS ends support for Amazon WorkMail; after this date you can no longer access the WorkMail console or WorkMail resources. (source: https://docs.aws.amazon.com/workmail/latest/adminguide/workmail-end-of-support.html)
- Amazon WorkMail stopped accepting new customers; existing customers keep using it until the end of support. (source: https://docs.aws.amazon.com/workmail/latest/adminguide/workmail-end-of-support.html)
- AWS's mailbox export copies email and calendar items to a .zip in S3; contacts and tasks are not exported, and the prerequisites include the ability to program. (source: https://docs.aws.amazon.com/workmail/latest/adminguide/mail-export.html)
- WorkMail's domain setup lists ownership TXT, MX, AutoDiscover, DKIM, SPF, DMARC and MAIL FROM records; the mail ones need new values or removal when you move. (source: https://docs.aws.amazon.com/workmail/latest/adminguide/add_domain.html)

## How it works

1. **Exit check.** Send us your domain. We read its public DNS and tell you which records point at WorkMail and Amazon SES, and what has to change. No access needed.
2. **Pick the new home.** Microsoft 365, Google Workspace, Zoho Mail, Kopano Cloud, Zoom Mail or another provider. You sign up and pay the provider directly; we list the users, groups, aliases and shared mailboxes to recreate.
3. **Copy, then switch.** We copy mail, calendars and contacts while WorkMail keeps working, switch the DNS records in one planned window, then run a final copy so nothing sent during the switch is lost.
4. **Check and hand over.** We check sending, receiving and phone setup with you, remove our temporary access, and give you a written record of the old and new DNS values and a final export archive.

## Features

- **Mail, calendar and contacts.** Mail folders with read and flag status, calendar items, and contact lists, which AWS's own export leaves out.
- **Users, groups and aliases.** A list of every user, distribution group, alias and resource mailbox in your WorkMail organization, so postmaster@, info@ and shared inboxes still work on day one.
- **Planned DNS switch.** MX, Autodiscover, SPF, DKIM, DMARC and MAIL FROM records changed in order, in a window you choose, with TTLs lowered beforehand and the old values kept for rollback.
- **Copy after the switch.** A final pass after the MX change picks up anything that still arrived at WorkMail while DNS caught up.
- **Final archive.** Before WorkMail closes, an export of each mailbox to your own storage, so you hold a copy that does not depend on any provider.
- **Phones and Outlook.** Short setup steps for each person's phone, Outlook and Mac Mail on the new provider, sent to them by you or by us.
- **Route 53 aware.** Many WorkMail domains live in Amazon Route 53. We change only the mail records and leave your website and other records alone.

## Who it's for

- **Small businesses on WorkMail.** Five or fifteen mailboxes set up by a developer years ago, inside an AWS account nobody in the office opens.
- **Startups that run on AWS.** Teams who picked WorkMail because everything else was on AWS and now need email moved without a week of engineering time.
- **IT providers and AWS consultants.** Several client organizations on WorkMail and one deadline. Hand us the mailbox copies and DNS switches and keep the client relationship.

## Works with

Amazon WorkMail, Amazon Route 53 and other DNS hosts, Microsoft 365 and Exchange Online, Google Workspace, Zoho Mail, Kopano Cloud, Zoom Mail, IMAP mail hosts

## Pricing

One-time prices, paid once after we confirm the mailbox count. The new provider's subscription is bought by you at their prices. When we checked on 3 November 2026, the cheapest published managed WorkMail migration price we found was $15 per user plus a one-time $500 project setup fee; our Small office plan is $75 for up to 5 mailboxes ($15 each when all 5 are used), with no setup fee. Founding customer pricing applies to early-access orders.

| Plan | Price | Includes |
| --- | --- | --- |
| Small office | $75 one-time | Mail, calendars and contacts copied; Users, groups and aliases recreated with you; Planned DNS switch with rollback notes; Final copy after the switch; Email support for 14 days |
| Team | $249 one-time | Everything in Small office; Shared and resource mailboxes; Final export archive per mailbox; Phone and Outlook setup notes per person; Switch window outside office hours |
| IT provider | $590 one-time | Everything in Team; One schedule across all clients; Hand-over notes under your brand; Extra mailboxes at $12 each |

## Compared with the alternatives

- **The new provider's own migration tool.** Zoho, Kopano and Zoom each publish a WorkMail migration page, and Microsoft 365 and Google Workspace have IMAP migration tools. Free with the subscription; you do the setup, the DNS switch and the contacts yourself.
- **AWS mailbox export.** Free. Exports email and calendar items to S3 as a .zip in MIME format, once every 24 hours per mailbox. It needs an S3 bucket, a KMS key and an IAM role, and it does not export contacts.
- **Migration software.** Desktop tools that copy WorkMail mail to IMAP, Google or Microsoft 365, sold as paid licences. Good if you are comfortable running them; the DNS switch is still on you.
- **Your IT provider.** Often the right choice for larger organizations or ones with journaling, SES rules or Lambda hooks on WorkMail. Ask for a fixed price per mailbox.

## Security and data

- The exit check reads only your domain's public DNS records.
- Migration access is temporary, created by your administrator, and removed when the move is done.
- We never ask staff for their personal passwords.
- Mail is copied directly between WorkMail and the new provider; any archive we create goes to storage you own.
- Notes from the move are deleted 30 days after hand-over, or earlier on request.

## From request to a closed WorkMail account

Most small offices are moved within 5 business days of choosing the new provider. The DNS switch itself takes one planned window.

- Day 1: We confirm the mailbox count and the new provider by email before you pay, then run the exit check of your domain.
- Day 2: You sign up with the new provider and create temporary migration access; we copy mail, calendars and contacts.
- Day 3–4: Planned DNS switch, then the final copy.
- Day 5: Checks with you, access removed, hand-over notes and archive delivered.

## FAQ

### When does Amazon WorkMail end?

On 31 March 2027. AWS says that after that date you will no longer be able to access the Amazon WorkMail console or WorkMail resources. New customers have not been accepted since 30 April 2026.

### Will my mail be deleted on 31 March 2027?

AWS's notice says you will no longer be able to use WorkMail or access its resources after that date. Plan as if anything left in WorkMail is gone, and move or export it before then.

### Which provider should I move to?

AWS names Kopano Cloud, Zoho Mail and Zoom Mail, and says other providers work too. Offices that already use Outlook and Excel often pick Microsoft 365, and teams on Google Docs pick Google Workspace. We help you choose in the first step and work with whichever you pick.

### Do you need everyone's password?

No. Your administrator creates a temporary WorkMail impersonation role, which gives migration access without user passwords, and we remove it when the move is done. We never ask staff for their personal passwords.

### Will email stop during the move?

WorkMail keeps working while we copy. The DNS switch happens in one planned window, and a final copy afterwards picks up anything that arrived at WorkMail while DNS caught up.

### We use WorkMail with SES rules or Lambda. Can you move that too?

We list every SES receipt rule and WorkMail rule we find and tell you what each one does. Rebuilding custom code on the new provider is quoted separately.

### Is this an AWS service?

No. WorkMail Exit is an independent migration service, not affiliated with, endorsed by or sponsored by Amazon Web Services. Amazon WorkMail is a trademark of Amazon.com, Inc. or its affiliates. We follow AWS's published end-of-support and export documentation, and your AWS account stays under your control.

## Guides

- [Amazon WorkMail end of support: dates and what to do](https://rotomal.com/workmail-exit/amazon-workmail-end-of-support/): Amazon WorkMail ends on 31 March 2027 and closed to new customers on 30 April 2026. What stops, what AWS's export covers, and how to plan the move.
- [Amazon WorkMail alternatives and how to migrate](https://rotomal.com/workmail-exit/amazon-workmail-alternatives/): The WorkMail alternatives AWS names, plus Microsoft 365 and Google Workspace, and the steps to move mail, calendars, contacts and DNS without losing email.

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Rotomal · https://rotomal.com/workmail-exit/ · hello@rotomal.com