Terms

Tonne Tally terms of service

Version 1 · Last updated: 2026-11-08

These terms apply when you order Tonne Tally from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Tonne Tally.

Who provides the service

Tonne Tally is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.

The service

Tonne Tally is a one-time data tally and document preparation service. We match your EU import lines to the CBAM goods list by CN code, total net mass per calendar year for one importer EORI and give you a written verdict against the 50-tonne threshold. On the Declarant pack, we also prepare the authorisation file and declaration workbook for you or your representative to submit.

What is included

Plans and prices

PlanPriceCovers
Tally€49 one-timeSmall importers who expect to be under
Check and forecast€149 one-timeImporters near the line or growing
Declarant pack€490 one-timeImporters over 50 tonnes

One-time prices in EUR, paid after we confirm scope. Prices cover one importer EORI; extra EORIs are quoted. We do not submit applications or declarations, buy certificates or act as your customs representative; you or your representative do. Founding customer pricing applies to early-access orders.

Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.

Limits and extra use

Each plan covers one importer EORI. Tally covers 2026 import lines. Check and forecast adds 2025 lines and one re-check before year end. Declarant pack adds the authorisation file and 2026 declaration workbook. Extra EORIs, more years or further re-checks are quoted by email before we start and are never charged without your written OK.

How an order starts

Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 7 business days of that confirmation.

Billing, cancellation and refunds

This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.

Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/

What is not included

Your responsibilities

Regulatory status

Tonne Tally is a data tally and document preparation service. We are not a customs representative, not a licensed customs broker, not a legal advisor and not a CBAM verifier. You (or your customs representative or adviser) review, sign and submit any application or declaration and stay responsible toward customs and your national competent authority. Your national competent authority decides on authorisation, and the decisions of customs and the authority are final and outside our control.

Outside services

The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.

Your data

Data and files you send stay yours. We process them only to provide Tonne Tally, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.

rotomal.com/privacy/

Early access and errors

Tonne Tally is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.

No professional advice

Tonne Tally is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.

Liability

Suspension and ending the service

We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Tonne Tally; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.

Changes to these terms

We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.

Law and disputes

These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.

Contact

Questions about these terms: hello@rotomal.com.

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