Counterparty Watch terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Counterparty Watch from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Counterparty Watch.
Who provides the service
Counterparty Watch is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
Counterparty Watch is a monthly screening subscription. We screen your customers, consignees and other parties against the US Consolidated Screening List and the UK, EU and UN sanctions lists, rescreen saved parties every day, show possible matches with the reason for each, and keep a dated screening log.
What is included
- The plan that fits your list size confirmed by email before you pay.
- Starter: up to 500 saved parties, unlimited one-off checks in the web app, daily rescreen with email alerts, CSV upload, screening log export and 1 user.
- Growth: up to 2,500 saved parties, API and webhook for order-time checks, the ownership questionnaire and filing, up to 3 users and email support within 1 business day.
- Scale: up to 10,000 saved parties, separate logs per client, a first-pass review of possible matches by our team within 1 business day, up to 10 users and a monthly screening summary.
- Each check stored with date, list versions, result and who cleared it, exportable as CSV or PDF.
- Account set up and full list imported within 2 business days.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Starter | $39 per month | Exporters with a short customer list |
| Growth | $79 per month | Stores and exporters screening orders as they come in |
| Scale | $199 per month | Forwarders and distributors with many clients or parties |
Billed monthly, cancel any time. We confirm the plan that fits your list size by email before you pay. All plans include the US, UK, EU and UN lists, daily rescreening, explained matches and the screening log. Founding customer pricing stays fixed while you remain subscribed. We onboard new accounts within 2 business days.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Starter: up to 500 saved parties and 1 user. Growth: up to 2,500 saved parties and up to 3 users. Scale: up to 10,000 saved parties and up to 10 users. One-off checks in the web app are unlimited. If you go over your plan's allowance nothing is blocked; we tell you by email, and from the next month you move to the plan that fits. Unused allowance does not roll over.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
Plans are billed monthly in advance. You can cancel at any time by email; the service continues to the end of the period you paid for and is not renewed. Your founding price stays as shown for at least 12 months from your start date.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not decide whether a match is true or whether you may ship; you clear or escalate each possible match.
- We do not determine whether a shipment needs an export licence, and we do not classify items.
- We do not trace corporate ownership, so parties owned by a listed party may not be found by name screening.
- We do not give legal advice.
- We do not promise that every listed party will be matched, or that the official lists are complete or current.
Your responsibilities
- Review every possible match and the screening result before you ship, sell or pay, and hold shipments on escalated matches.
- Send accurate and complete party names, aliases, addresses and countries.
- Make sure you have the right to share your customer and party data with us.
- Do your own due diligence on ownership and end use, including sending and filing the ownership questionnaire where relevant.
- Get advice from an export compliance adviser or lawyer, or contact BIS or OFAC, for licensing questions or a confirmed match.
- Keep alert email addresses current and act on alerts.
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Counterparty Watch is screening software and record-keeping. We are not a law firm, not an export compliance adviser and not affiliated with BIS, OFAC, OFSI or any authority, and our results are not a licence determination. You (or your adviser) review every match, decide whether to proceed and stay responsible toward the US, UK, EU and UN authorities for your exports, sanctions compliance and licensing. The authorities' decisions and their list publications are final and outside our control.
Outside services
- Consolidated Screening List API (trade.gov): if it is late, unavailable or changes, screening uses the latest list version we have and the log shows that version.
- UK Sanctions List, EU consolidated financial sanctions list and UN Security Council Consolidated List: delays or changes in their publication can delay rescreening.
- Shopify, WooCommerce, ShipStation, QuickBooks and Xero exports: screening covers only the parties in the exports you send.
- Your order or shipping system using our API and webhook: order-time checks depend on your integration working.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Counterparty Watch, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Counterparty Watch is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Counterparty Watch is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Counterparty Watch is limited to the fees you paid us for Counterparty Watch in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Counterparty Watch; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.