Export Codes terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Export Codes from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Export Codes.
Who provides the service
Export Codes is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time review of your products against the US Commerce Control List. Each product gets a proposed EAR99 or ECCN classification with written reasoning, mapped to the codes your AES export filing needs.
What is included
- A quick check of 5 products ($19 once, credited in full against a Catalog pass or Catalog Plus ordered within 30 days), with a reply within two business days.
- Catalog pass: up to 40 products, with a classification sheet and reasoning, manufacturer ECCN match, AES filing codes per product, an EEI trigger guide, flags for closer review and a re-check date per product.
- Catalog Plus: up to 150 products, everything in Catalog pass, draft product descriptions for an official BIS request, new products added at no cost for 90 days, one re-check after a BIS list change within 12 months and email help for 90 days.
- Delivery within 5 business days of receiving complete datasheets.
- Classification sheet in Excel and CSV, each entry dated against the Commerce Control List version used.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Quick check | $19 one-time | 5 products, to see where you stand |
| Catalog pass | $149 one-time | Up to 40 products |
| Catalog Plus | $390 one-time | Up to 150 products |
One-time prices, paid once after the quick check. The $19 quick check is credited in full against a Catalog pass or Catalog Plus ordered within 30 days. A product is one model; variants that differ only in colour or size count once. Classifications are our proposal with written reasoning; you decide what to adopt and remain responsible for your exports. We do not file EEI, apply for licenses or submit requests to BIS for you. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
The quick check covers 5 products. Catalog pass covers up to 40 products and Catalog Plus up to 150. A product is one model; variants that differ only in colour or size count once. Catalog Plus adds new products free for 90 days and one re-check after a BIS list change within 12 months. Work beyond these caps is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 5 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not file EEI in AES, apply for export licenses or submit classification requests to BIS for you.
- Classifications are our proposal, not an official BIS classification and not legal advice.
- We do not screen your buyers, end uses or destinations for restricted parties.
- We do not accept controlled technical data or source code; send public datasheets and manuals only.
- We are not affiliated with BIS or the Census Bureau.
Your responsibilities
- Send accurate and complete product lists, datasheets and manuals, and any ECCNs your suppliers publish.
- Review each proposed classification and decide what to adopt before you export or file.
- Screen buyers, end users and destinations, and get any license needed before shipping.
- Request an official BIS classification or use an export control lawyer for flagged or borderline products.
- Re-check classifications when your products change or BIS changes the list.
- Have the right to share the product files you send, and send no controlled technical data.
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Export Codes is a classification and documentation service under the Export Administration Regulations (EAR). We are not an export control law firm or a licensed customs broker, and we are not affiliated with BIS. You decide which classifications to adopt, prepare and file your own EEI (or have your forwarder do it), apply for any license, and remain responsible to BIS and the Census Bureau for your exports. Decisions by BIS and other authorities are final and outside our control.
Outside services
- The BIS Commerce Control List: each classification reflects the list version we used. If BIS changes the list, a classification may need a re-check.
- Manufacturer and component ECCN listings: we record them as published. If a maker's listing is wrong or changes, the matching classification may change.
- Your freight forwarder: how it uses the sheet in your export filing is its responsibility and yours.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Export Codes, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Export Codes is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Export Codes is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Export Codes is limited to the fees you paid us for Export Codes in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Export Codes; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.