Bus Gotowy terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Bus Gotowy from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Bus Gotowy.
Who provides the service
Bus Gotowy is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
Bus Gotowy is a one-time document and procedure set-up for Polish firms running vans over 2.5 t abroad under the Mobility Package. We check what applies to your vans, list the gaps for the licence, tachograph, cards, driver returns and IMI declarations, go through the IMI portal with you on a video call and deliver a written plan.
What is included
- Check (49 zł net, credited in full against a plan ordered within 30 days): a 5-minute form, an answer within 1 business day on whether the rules apply, a list of topics and a recommended plan, or confirmation you need none.
- Van: 1–2 vans and up to 3 drivers, with a list of gaps and application documents, a one-hour video call on IMI and data downloads, a driving-rules sheet, a 4-week driver-return record template, statements for forwarders and email questions for 30 days.
- Fleet: up to 10 vans and 15 drivers, adding a plan for each van and driver, a fleet data-download schedule, 1 hour of online training for drivers and email questions for 60 days.
- List of gaps within 2 business days of ordering; the full written pack within 3 business days of the video call.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Check | 49 zł one-time | Whether the rules cover your vans and where to start |
| Van | 249 zł one-time | 1–2 vans and up to 3 drivers |
| Fleet | 690 zł one-time | Up to 10 vans and 15 drivers |
One-time net prices, paid once. The check costs 49 zł net and is credited in full against a plan ordered within 30 days. No subscription. Official fees, tachograph fitting at the workshop and cards are paid directly where you arrange them. We found no firm publishing a price for a one-time Mobility Package set-up for vans when we checked on 7 November 2026. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Van covers 1–2 vans and up to 3 drivers. Fleet covers up to 10 vans and 15 drivers. Each plan includes one one-hour video call. Work beyond these caps is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 7 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not fit tachographs; an authorised workshop does.
- We do not file licence, card or other applications for you, and we do not log in to EU Login or any portal on your behalf.
- Official fees, tachograph fitting and cards are not included; you pay them directly where you arrange them.
- We do not give legal advice and do not handle roadside checks, fines or disputes.
- We do not control how long the authority or the workshop takes.
Your responsibilities
- Check the plan, templates and statements before relying on them, filing anything or sending them to forwarders.
- Give accurate and complete details about your vans, weights, routes, licence and drivers.
- Make sure you have the right to share your drivers' data with us.
- File the applications, book the workshop, log in to the IMI portal yourself and renew declarations before the 6-month limit.
- Keep the driver-return record, download tachograph and card data on schedule, and make sure drivers follow the driving and rest rules.
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Bus Gotowy is a document and procedure set-up service. We are not a law firm, not a transport authority, not an authorised tachograph workshop and not the Road Transport Inspectorate (ITD). You file the applications and declarations, stay logged in yourself and remain responsible toward the authorities for your licence, tachographs, driving and rest times, driver returns and IMI declarations. Decisions of the licensing authority, inspectors and other authorities are final and outside our control. For checks, fines or disputes, contact a lawyer or the ITD.
Outside services
- Posting declaration portal (postingdeclaration.eu, IMI system) and EU Login: if they are unavailable or change, declarations may be delayed until they work again.
- Licensing authority and card issuers: issuing times and requirements are set by them.
- Authorised tachograph workshops: fitting dates and work depend on the workshop.
- Card readers and tachograph analysis software: data downloads depend on your tools working.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Bus Gotowy, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Bus Gotowy is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Bus Gotowy is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Bus Gotowy is limited to the fees you paid us for Bus Gotowy in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Bus Gotowy; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.