Control QR terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Control QR from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Control QR.
Who provides the service
Control QR is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A monthly subscription to Control QR, software that creates Spain's digital road transport control document (DeCA) as a PDF with a QR code and a download URL, sends it to the driver and keeps it in an archive for at least one year.
What is included
- Unlimited documents on every plan.
- A native PDF under 5 MB with a built-in QR code and a unique https URL that downloads the document without sign-in.
- Changes en route added with their reason and time, with earlier data marked as no longer valid.
- Delivery to the driver by link (WhatsApp, text or email) or as a printable PDF with the QR.
- An archive of at least one year that you and the other party to the load can download.
- Account set up within 2 business days of our order confirmation, with a first test document made together.
- Owner-driver: one vehicle. Fleet: up to 5 vehicles and 3 users. Agency: up to 20 vehicles and unlimited users.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Owner-driver | €9 per month | One vehicle, for the haulier who makes their own documents |
| Fleet | €19 per month | Up to 5 vehicles and 3 users |
| Agency | €49 per month | Up to 20 vehicles, agencies and contracting shippers |
Monthly prices excluding VAT, no lock-in: cancel any time. Unlimited documents on every plan and at least one year of archive included. Founding customer pricing for early-access accounts.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Documents are unlimited on every plan. Owner-driver covers one vehicle, Fleet up to 5 vehicles and 3 users, and Agency up to 20 vehicles with unlimited users. If you go over your plan's vehicles or users, nothing is blocked; we tell you by email, and from the next month you move to the plan that fits. One subscription covers one company.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
Plans are billed monthly in advance. You can cancel at any time by email; the service continues to the end of the period you paid for and is not renewed. Your founding price stays as shown for at least 12 months from your start date.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not give legal advice about your specific case.
- We do not check that the data you enter is true or complete.
- We do not decide whether a journey needs a control document or is excluded, for example international journeys covered by the CMR.
- We do not provide an electronic signature. If you sign documents, you use your own advanced or qualified e-signature.
- We do not deal with inspectors or the transport authorities for you.
Your responsibilities
- Enter accurate and complete data (shipper, carrier, origin, destination, goods, weight, date and plates) before the service starts.
- Check each document before the vehicle leaves and before you rely on it at a roadside check.
- Make sure the driver can show the document or its QR on a phone or on paper during the journey.
- Record changes en route in Control QR, not by hand on a printed copy.
- Have the right to share the customer, driver and vehicle data you enter.
- Decide, with your adviser if needed, whether your transport falls under the obligation.
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Control QR is software that creates and archives the control document from the data you enter. We are not a law firm, a gestoria or a transport authority, and we do not give legal advice. As actual carrier or contracting shipper, you are responsible for the document's content and for meeting Order FOM/2861/2012 and the related rules. Inspectors and the transport authorities decide whether a document is valid, and any inspection result or penalty is their decision and outside our control.
Outside services
- WhatsApp, text message and email: if a message is delayed or not delivered, the driver can open the link again, use the QR image or a printed copy.
- Your advanced or qualified e-signature provider, if you sign documents: its availability and the validity of its signatures are its responsibility.
- Excel, CSV and Google Sheets uploads: if your file format changes, uploads may need to be adjusted before they work again.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Control QR, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Control QR is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Control QR is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Control QR is limited to the fees you paid us for Control QR in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Control QR; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.