Spremni za eRačun terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Spremni za eRačun from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Spremni za eRačun.
Who provides the service
Spremni za eRačun is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A written check of what Croatian eRačun rules mean for your business, and, if you order setup, one video call in which we guide you through setting up MIKROeRAČUN or your current invoicing software, checking receiving and issuing your first eRačun.
What is included
- Check (€5, credited against Setup or Bookkeeping firm if you order within 30 days): your obligation against your legal form and VAT status, the dates that apply to you, a recommended route and a step list, by email within one business day.
- Setup: everything in Check, MIKROeRAČUN or your invoicing software set up, a FiskAplikacija check and intermediary authorisation if needed, and receiving eRačun tested.
- Setup also includes your first eRačun issued together with you, a one-page summary and email questions answered until 31 March 2027.
- Bookkeeping firm: up to 10 clients (€7 per extra client), everything in Setup for each client, calls held directly with your clients, a client readiness overview and priority slots before the end of December.
- A video call with screen share of about 45 minutes, in English or Croatian.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Check | €5 one-time | A written answer: what applies to you and which route to take |
| Setup | €9 one-time | Everything set up with you in one video call |
| Bookkeeping firm | €79 one-time | Bookkeeping firms and several businesses at once |
One-time prices per business (OIB), in euros, final amount. Every plan is paid once, after we confirm by email; the €5 check is credited in full against Setup or Bookkeeping firm if you order within 30 days. No subscription and no commission: if you choose paid invoicing software, you pay its provider directly. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
The check costs €5 per business (OIB) and is credited in full against Setup or Bookkeeping firm if you order within 30 days. Setup covers one business (OIB), one video call and one first eRačun issued together, with email questions until 31 March 2027. Bookkeeping firm covers up to 10 clients; each extra client is €7. Work beyond these caps is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- This is not tax advice.
- We do not log in for you, and we do not store your passwords, NIAS credentials or invoices.
- We do not issue, fiscalise or receive your invoices after setup, and we have no access to them.
- No subscription and no commission. If you choose paid invoicing software, you pay its provider directly.
- We do not act as an information intermediary.
Your responsibilities
- Answer the questionnaire accurately: legal form, VAT status, current software, invoice volumes and bookkeeper.
- Log in to ePorezna through NIAS yourself and accept the terms of use of the tools you choose.
- Check each eRačun before you send it, and issue, fiscalise and receive eRačun from the dates that apply to you.
- Keep your customers' eRačun addresses current and use e-reporting where a customer has none.
- Have the right to share the business and customer details you show or send us.
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Spremni za eRačun is a technical setup service. We are not a tax adviser, a bookkeeper or an information intermediary, and we do not give tax advice. You log in, issue and fiscalise your invoices and stay responsible toward the Tax Administration for eRačun, fiscalisation and e-reporting duties. For tax questions, your bookkeeper, tax adviser or the Tax Administration has the final word. Decisions of the Tax Administration are final and outside our control.
Outside services
- MIKROeRAČUN and ePorezna with NIAS login: they are run by the Tax Administration. If they are unavailable or change, setup or invoicing waits until they work again.
- FiskAplikacija: intermediary authorisations are recorded there. If it is unavailable, the authorisation step waits.
- Your invoicing software and its information intermediary: their eRačun support, fees and availability are set by their providers.
- Your business customers: whether they have an eRačun address and accept your invoices is up to them.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Spremni za eRačun, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Spremni za eRačun is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Spremni za eRačun is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Spremni za eRačun is limited to the fees you paid us for Spremni za eRačun in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Spremni za eRačun; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.