Class Margin terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Class Margin from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Class Margin.
Who provides the service
Class Margin is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time review of your LTL shipping set-ups: we calculate density per handling unit from the weights and outside dimensions you send, assign the density-based class, flag set-ups close to a class breakpoint and write matching BOL description text. Higher plans add pack fixes and a reclass dispute kit.
What is included
- Density in pounds per cubic foot and the density-based class for each set-up, with the working shown in the file
- The NMFC item and sub you or your carrier use, recorded and checked against your measured density
- A flag on every set-up within the breakpoint margin (5%, or 6% for small light loads, following NMFTA guidance)
- BOL description text per set-up
- Catalog Plus and Full Range: height and pack fixes for risky set-ups, a reclass dispute kit for corrections from the last 90 days, one Item 640 update and a 30-minute review call
- Full Range: separate files per warehouse or customer, a cost estimate of risky set-ups from your lanes, and a re-check of 50 changed set-ups within 90 days
- A check of five SKUs before the full catalog is classified
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Catalog | $149 one-time | Up to 50 set-ups |
| Catalog Plus | $349 one-time | Up to 250 set-ups |
| Full Range | $790 one-time | Up to 1,000 set-ups |
One-time prices per catalog, paid once after we confirm the scope by email. Every plan starts with a check of five SKUs. A set-up is one product on one pallet or packing configuration. NMFTA's own ClassIT+ web app costs $371 per year for a single non-member seat, billed annually, with lower per-seat prices for more seats (checked 7 November 2026). Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One purchase covers one catalog. Catalog: up to 50 set-ups. Catalog Plus: up to 250 set-ups. Full Range: up to 1,000 set-ups. A set-up is one product on one pallet or packing configuration. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 8 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not give a carrier ruling or legal advice; the carrier's tariff and the NMFC decide the final class
- We do not promise that reclass bills will stop, since carriers measure within a tolerance and loads shift
- We do not measure or weigh your goods; we work from the data and photos you send
- We do not access your ERP, TMS or carrier accounts, and we do not file disputes with carriers for you
- We do not decide the class of items that may carry their own fixed class; we flag them for you to confirm
Your responsibilities
- Send accurate, current packed weights and outside dimensions as tendered, pallet and overhang included
- Make sure you have the right to share the product, carrier and invoice data you send
- Confirm flagged items that may carry their own class, in ClassIT+ or with your carrier
- Check the classified catalog and BOL text before you update your TMS or carrier templates or tender freight
- Review and send any dispute letter yourself, and ask the carrier for the evidence it relies on
- You use the service only for lawful purposes and keep your account details safe.
Outside services
- NMFTA and the NMFC: if the NMFC or NMFTA guidance changes (for example the planned Item 640 rewrite), classes in a delivered file may no longer apply; Catalog Plus and Full Range include one Item 640 update
- Your carriers: each carrier's tariff and inspection decide the class billed; we cannot change a carrier's decision
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Class Margin, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Class Margin is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Class Margin is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Class Margin is limited to the fees you paid us for Class Margin in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Class Margin; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.