Gmail POP Switch terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Gmail POP Switch from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Gmail POP Switch.
Who provides the service
Gmail POP Switch is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
One-time help replacing Gmail's "Check mail from other accounts" for the addresses you list: we pick a replacement per address (forwarding, the Gmail app over IMAP, a mail app, a one-time import or moving the address), guide you through the steps and send a test message.
What is included
- A replacement chosen for each address and its provider, with any cost flagged up front
- Written step-by-step instructions, or a 20-minute screen share where you make the changes
- A test message to each address and a way to keep replying from it
- Household: up to 5 addresses, screen shares on more than one computer, a one-time import for retired addresses, email help for 30 days
- Business domain: up to 5 addresses on one domain, forwarding or a new mailbox compared with costs, DNS checks of the domain's mail records, email help for 30 days
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| One address | $19 one-time | One address you collect in Gmail today |
| Household | $49 one-time | Up to 5 addresses across the family's Gmail accounts |
| Business domain | $99 one-time | A business domain whose addresses are read in Gmail |
One-time prices, paid once after we confirm which addresses you collect in Gmail. Any charge by the other provider, such as Yahoo Mail Plus, or a new mailbox subscription is paid by you directly. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One address: one address you collect in Gmail today. Household: up to 5 addresses across the family's Gmail accounts. Business domain: up to 5 addresses on one domain. Email help lasts 30 days on Household and Business domain. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We never ask for, see or store your passwords, and we never sign in to your accounts
- Charges by other providers (for example Yahoo Mail Plus) or a new mailbox subscription are not included; you pay them directly
- We are not a Google service and cannot change how Gmail or any other provider works
- We do not record screen shares unless you ask
Your responsibilities
- Give us the complete and correct list of addresses under "Check mail from other accounts"
- Only share addresses you own or have the account holder's permission to work on
- Make the changes yourself in your own accounts, following our steps
- Check that test messages arrive and that replies work before you rely on the new set-up
- Keep your passwords to yourself, and pay any provider charges you choose to take on
- You use the service only for lawful purposes and keep your account details safe.
Outside services
- Google Gmail: Google decides when POP fetching and "Send as" end and may change its features or dates; we follow its published instructions
- Other mail providers (Outlook.com, Yahoo, internet providers, web hosts): if a provider changes its settings, prices or forwarding rules, steps may stop working or start to cost money
- Google Workspace or Microsoft 365, if you choose a new mailbox there: billed and run by them, not by us
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Gmail POP Switch, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Gmail POP Switch is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Gmail POP Switch is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Gmail POP Switch is limited to the fees you paid us for Gmail POP Switch in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Gmail POP Switch; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.