Blade Ready terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Blade Ready from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Blade Ready.
Who provides the service
Blade Ready is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time service that prepares your online knife sales for the two-step ID check at purchase and delivery coming to England and Wales: a written readiness check, and on setup plans an ID and photo check for bladed products only, an age-verified carrier service for those orders, updated wording, test orders and a written procedure.
What is included
- Readiness check within 2 business days: checkout, carriers and records compared with the current law and the new sections, with a fix list and provider options; credited against Shop setup within 30 days
- Shop setup for one online store, finished within 5 business days of store access: bladed products tagged, checkout check configured for those only, age-verified carrier service set, wording updated
- Test orders, a written staff procedure and a bulk-sale log
- An email summary when the commencement regulations are published, with adjustments within 60 days of your order included
- Multi-channel: eBay and up to two more sales channels, up to three carriers or services, crossbows and parts, a collection procedure and email help for 60 days
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Readiness check | £19 one-time | A written gap check you can act on yourself |
| Shop setup | £149 one-time | One online store, set up and tested |
| Multi-channel | £349 one-time | Your store plus marketplaces and more than one carrier |
One-time prices, paid once after we confirm the scope. The readiness check is delivered within 2 business days; setup is finished within 5 business days of store access. ID verification fees and carrier surcharges are paid by you to those providers. Prices include VAT where it applies. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Readiness check: one online store. Shop setup: one online store. Multi-channel: your store plus eBay and up to two more sales channels, and up to three carriers or services. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 7 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- This is not legal advice and does not guarantee compliance
- ID verification fees and carrier surcharges are not included; you pay those providers directly
- We never receive or store customers' ID documents or photos
- We do not report bulk sales to the police for you
- Adjustments more than 60 days after your order are quoted before any work
Your responsibilities
- Give us accurate details of your platform, channels, carriers and the products you sell, and tell us which items are bladed
- Make sure you have the right to give us store access and share the data you send
- Open the verification and carrier accounts in your name and pay their fees
- Check the setup and test orders before you rely on it for live orders
- Hold unverified orders, follow the staff procedure and keep the bulk-sale log
- Create the staff account for us and remove it when we finish
- Confirm questions about specific products or your obligations with a solicitor or Trading Standards
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
This product touches age verification for the sale and delivery of bladed articles. We are not a law firm, not an identity verification provider and not a carrier. You remain the seller and stay responsible for checking age at sale and at delivery and for any reporting duty. The verification provider and the carrier run their own checks. The commencement date and details depend on regulations not yet published. Decisions of Trading Standards, the police, marketplaces and carriers are final and outside our control.
Outside services
- ID verification providers such as OneGuard or Didit: if their app, prices or checks change or fail, the checkout check may stop working until it is reconfigured
- Carriers such as Royal Mail and UPS: if an age-verified service changes or a delivery check fails, orders may be delayed or returned
- Shopify, WooCommerce and eBay: platform changes can affect product tags, checkout steps or delivery profiles
- UK government regulations: the commencement date and accepted documents are set by regulations still to be published
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Blade Ready, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Blade Ready is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Blade Ready is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Blade Ready is limited to the fees you paid us for Blade Ready in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Blade Ready; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.