NPI Weekly terms of service
Version 2 · Last updated: 2026-11-08 · Earlier versions: v1
These terms apply when you order NPI Weekly from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to NPI Weekly.
Who provides the service
NPI Weekly is provided by Rotomal, Israel ("we"). Contact: [email protected].
The service
A subscription to a weekly list (email and CSV) of newly enumerated healthcare providers, filtered by state, specialty (taxonomy) and ZIP code, built from CMS's public NPPES data, with a label each week saying how it was built and a registry link on every row.
What is included
- A scope confirmation for your states, specialties and filters by email within 2 business days of your request, before you pay
- Starter: 1 state, weekly email and CSV, individuals and organizations, ZIP filter, completeness label each week
- Regional: up to 5 states, taxonomy and ZIP filters per state, CRM push via webhook, Zapier or Google Sheets, change list for providers already sent, 3 users
- National: all states and territories, weekly delivery as soon as CMS posts each weekly file, back-fill of up to 12 months once CMS files are available again, custom columns, priority support
- Providers whose NPI was issued in the week; each provider appears once and does not repeat
- A link from each row to the provider's NPI Registry record
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Starter | $29 per month | One state, worked from email |
| Regional | $59 per month | Billing and credentialing firms covering a region |
| National | $119 per month | Suppliers and vendors selling nationwide |
Prices are per month, billed monthly, cancel any time. Founding customer pricing is locked for 12 months for subscriptions opened during early access. We confirm your states, specialties and filters by email before you pay. We onboard new accounts within 2 business days.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Starter covers 1 state; Regional up to 5 states and 3 users; National all states and territories. Each plan covers one account. If you need more states or users than your plan includes, nothing is blocked: we tell you by email, and from the next month you move to the plan that fits.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
Plans are billed monthly in advance. You can cancel at any time by email; the service continues to the end of the period you paid for and is not renewed. Your founding price stays as shown for at least 12 months from your start date.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not append email addresses or other contact data from private sources; we pass on only what NPPES publishes
- A new NPI does not show that a provider is licensed, credentialed or practicing, and we do not verify this
- We do not promise a complete week when CMS files are unavailable; API-built weeks name any state and specialty that could not be completed
- Updates to existing NPIs are not included unless you ask for them as a separate change list
- NPI Weekly is a data service, not legal advice on how you may market to providers
Your responsibilities
- Check the rows, including against the linked NPI Registry record, before you rely on them for mailing, calls or other outreach
- Give us accurate states, specialties and ZIP codes
- Follow the rules for each outreach channel (for example CAN-SPAM for email and the TCPA for calls and texts)
- Research a provider before treating a new NPI as an open practice
- Keep logins individual and remove users who should no longer have access
- Have the right to share any data you send us, such as CRM connection details
- You use the service only for lawful purposes and keep your account details safe.
Outside services
- CMS NPPES weekly and monthly files: if they do not download, we build the week from the NPI Registry API and label it; back-fill on National waits until the files are available again
- CMS NPI Registry API (version 2.1): it caps each query at 1,200 records; if a query cannot be completed, the list names the state and specialty affected
- Zapier, webhooks and Google Sheets (Regional and National): if these services fail or change, the CRM push may stop until it is reconnected; the weekly email and CSV continue
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide NPI Weekly, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
NPI Weekly is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
NPI Weekly is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about NPI Weekly is limited to the fees you paid us for NPI Weekly in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering NPI Weekly; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: [email protected].