Rental Register Ready terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Rental Register Ready from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Rental Register Ready.
Who provides the service
Rental Register Ready is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time paperwork service for landlords in England: we check your certificates and tenancy details for each let property, flag anything expired or missing, and give you one sheet per property (Excel and PDF) with every answer the Register your rental property service asks for, so you can register yourself.
What is included
- Deadline check (£5, credited in full if you order a property plan within 30 days): region, registration window and pro-rated first fee per property, reply within one business day, no documents needed
- One property: certificate and expiry check, field-by-field registration sheet, joint landlord list, gap list with next steps, 12 months of expiry and renewal reminders
- Portfolio: up to 10 properties in any regions, one plan across all regional windows, company and LLP landlord details, agent hand-off note
- Sheets and gap list within 3 business days of receiving your documents
- Email reminders for 12 months before each certificate expires and on your renewal date
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Deadline check | £5 one-time | Every property postcode you send |
| One property | £19 one-time | A single let property and its landlords |
| Portfolio | £79 one-time | Up to 10 properties, any regions |
The deadline check costs £5 and is credited in full if you order a property plan within 30 days. Property plans are one-time prices per batch of properties, paid once, with 12 months of reminders included. The £65 per property government fee is paid by you to the service and is not included. We do not register on your behalf: the law requires the landlord to start each registration. Founding customer pricing applies to early-access orders. Prices include VAT.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One property covers a single let property and its landlords. Portfolio covers up to 10 properties, with extra properties at £6 each as stated on the page. Each property plan includes 12 months of reminders. Work beyond these caps is quoted by email before we start and is never charged without your written OK. The £5 deadline check covers every postcode you send.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not register on your behalf and never sign in to GOV.UK One Login as you
- The £65 per property government fee is paid by you to the service and is not included
- We do not cover Wales, Scotland or Northern Ireland
- We do not carry out or arrange gas, electrical or EPC inspections; we tell you which type of contractor to book
- We are not an official government service and do not give legal advice
Your responsibilities
- Check each sheet against your own documents before you enter it in the registration service
- Send complete, current and accurate certificates, licences, tenancy and ownership details
- Start and complete each registration yourself within your region's window, and pay the government fee
- Fix expired gas or electrical certificates and other safety duties, and update the register within 28 days of changes
- Have the right to share the documents you upload, including details of joint owners
- Make sure joint landlords and any letting agent complete their own part
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
This service prepares data for a statutory landlord registration in England. We are not a law firm, not a letting agent and not part of government. You start, complete and submit every registration yourself, pay the fee, and stay responsible toward the authorities for the accuracy of what you register and for your safety and licensing duties. The decisions of the registration service, local authorities and other regulators are final and outside our control.
Outside services
- Register your rental property service (GOV.UK) and GOV.UK One Login: if the service changes its questions, windows or fees, sheets prepared earlier may need updating; if it is down, you cannot register until it returns
- EPC register and certificate issuers: if a certificate or register entry is wrong or missing, the sheet can only be as accurate as that source
- Your letting agent: details they supply or enter after you register are their responsibility and outside our control
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Rental Register Ready, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Rental Register Ready is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Rental Register Ready is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Rental Register Ready is limited to the fees you paid us for Rental Register Ready in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Rental Register Ready; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.