Pub Rescue terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Pub Rescue from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Pub Rescue.
Who provides the service
Pub Rescue is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time conversion of your Microsoft Publisher (.pub) files on licensed Publisher installations. You get a print-ready PDF with embedded fonts and an editable Word version of each file, your folder structure and file names, and a conversion report.
What is included
- Small batch: up to 25 .pub files, PDF and Word for every file, folder structure and names kept, conversion report
- Archive: up to 300 .pub files, PDF/A archive copies on request, searchable PDF index, conversion report with layout notes
- Organization: up to 3,000 .pub files, collection from SharePoint, OneDrive or Google Drive, 5 reused layouts rebuilt as Word or PowerPoint templates, white-label delivery, priority delivery
- File count and exact price confirmed by email before any work starts
- Delivery usually within 2 business days for up to 300 files
- A re-run, included in the price, when you send fonts or linked images that were missing from the original files
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Small batch | $9 one-time | A few years of flyers or a single newsletter series |
| Archive | $29 one-time | Most churches, schools and small offices |
| Organization | $99 one-time | Large shared drives, dioceses, school districts and print shops |
One-time prices per archive, paid once after we confirm the file count by email. Nothing is charged before you approve that price. No subscription. Files we cannot convert are listed and not charged. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Small batch covers up to 25 files, Archive up to 300 and Organization up to 3,000 (more at $0.03 per file). One purchase covers one archive. We count the files and confirm the price by email before starting. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- Files we cannot convert (password-protected, corrupt or very old) are listed, returned untouched and not charged
- We do not promise that complex multi-column layouts edit cleanly in Word; the report says which files are best kept as PDF
- We cannot restore fonts or linked images that were not saved in the original file; we substitute the closest font and note it
- We do not send files to third-party online converters or AI services
- We do not keep your files after 14 days from delivery
Your responsibilities
- Check the converted PDFs and Word files, and the report notes, before printing, publishing or deleting your originals
- Send the complete set of files you want converted, and any missing fonts or images you want included
- Have the right to share the files and their contents with us, including any fonts or images you send
- Keep your own copy of the originals; we delete everything 14 days after delivery
- Grant read-only access to shared folders and revoke it when the order is done
- You use the service only for lawful purposes and keep your account details safe.
Outside services
- Microsoft Publisher: we convert on licensed perpetual installations; Microsoft's support for these versions has ended, and very old file versions may not open
- OneDrive, SharePoint, Google Drive and Dropbox: if a share link expires or access is revoked, collection stops until access is restored
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Pub Rescue, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Pub Rescue is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Pub Rescue is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Pub Rescue is limited to the fees you paid us for Pub Rescue in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Pub Rescue; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.