Melt Sheet terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Melt Sheet from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Melt Sheet.
Who provides the service
Melt Sheet is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
We organize Section 232 metal facts for your SKUs from your own records and your suppliers' answers: coverage against CBP's Metals HTS list, metal weight and the 15 percent test, melt, pour, smelt and cast countries and the US-metal share, with an evidence file per SKU, in one sheet for your customs broker.
What is included
- Spot check ($19, one-time, credited against a catalog pass ordered within 30 days): 10 SKUs, coverage against the Metals HTS list, data gaps per SKU, supplier questionnaire template, reply within two business days
- Catalog pass: up to 200 SKUs, coverage screen, metal weight and 15 percent test, melt, pour, smelt and cast countries, US-metal share against 85 percent, evidence file per SKU, supplier answers logged for 30 days
- Catalog pass + upkeep: up to 1,000 SKUs, new SKUs added within 2 business days, sheet updated when CBP issues new Section 232 guidance, copper smelt and cast column filled when reporting starts, supplier answers logged continuously
- Catalog pass delivered within 5 business days of receiving your SKU list
- A ready-to-forward supplier questionnaire for missing data
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Spot check | $19 one-time | 10 SKUs, to see what is covered and what is missing |
| Catalog pass | $149 one-time | Up to 200 SKUs |
| Catalog pass + upkeep | $149 + $39 once, then per month | Up to 1,000 SKUs, kept current |
The spot check and the catalog pass are paid once, and the $19 spot check is credited in full against a catalog pass ordered within 30 days; upkeep is monthly and can be cancelled any time. Prices cover screening, data collection and the sheet; we do not choose or file Chapter 99 headings, calculate duty owed for an entry or contact CBP. The importer and its licensed broker stay responsible for what is declared. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Spot check covers 10 SKUs, once per account. Catalog pass covers up to 200 SKUs; work beyond that cap is quoted by email before we start and is never charged without your written OK. Upkeep covers up to 1,000 SKUs per month; if you go over, nothing is blocked, we tell you by email and agree the plan that fits from the next month.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 5 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We are not a licensed customs broker and do not conduct customs business
- We do not choose or file Chapter 99 headings, calculate duty owed for an entry or contact CBP
- We never ask for ACE logins
- We do not contact your suppliers in our name; you forward the questionnaire
- This is not legal advice, and Rotomal is not affiliated with CBP
- Values without supplier evidence are marked as estimates, not confirmed facts
Your responsibilities
- Review the sheet, and have your licensed customs broker review it, before anything is declared to CBP
- Provide accurate HTSUS codes, product weights and supplier documents
- Have the right to share supplier declarations, mill certificates and spec sheets with us
- Forward the questionnaire to your suppliers and send us their answers
- Keep your evidence available in case CBP asks for it
- Tell us about new SKUs or supplier changes on the upkeep plan
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Melt Sheet prepares data only. We are not a licensed customs broker, a trade lawyer or a tax advisor. Under 19 U.S.C. 1641, only a licensed broker may conduct customs business for others: the importer or its licensed customs broker chooses the headings and prepares, signs and files anything submitted to CBP, and stays responsible toward CBP for what is declared. CBP's decisions on classification, coverage, duty and drawback are final and outside our control. Section 232 rules change often; confirm entries with your licensed broker or trade lawyer.
Outside services
- CBP Metals HTS list and Section 232 guidance (CSMS): when CBP changes the list or guidance, earlier sheets may become out of date; on upkeep we update the sheet, on a one-time pass we do not
- Your suppliers: if they do not answer or give incomplete data, gaps stay marked and values remain estimates
- Shopify, WooCommerce, your ERP and your broker's template: if exports or template formats change, the sheet may need re-mapping
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Melt Sheet, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Melt Sheet is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Melt Sheet is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Melt Sheet is limited to the fees you paid us for Melt Sheet in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Melt Sheet; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.