Carrier Lens terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Carrier Lens from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Carrier Lens.
Who provides the service
Carrier Lens is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
Carrier Lens is a monthly subscription that checks MC and USDOT numbers against public FMCSA authority, insurance and census data and shows a red, yellow or green flag on DAT One, Truckstop, Gmail and Outlook on the web. It also emails you when carriers on your watch list change insurance, authority status or registered contacts.
What is included
- Solo: 1 user, unlimited carrier checks, the browser overlay, a watch list of up to 50 carriers with change alerts, the broker bond and authority check and vetting log export.
- Team: up to 4 users, a watch list of up to 300 carriers, a shared team watch list and notes, contact mismatch detection on phone numbers and email domains and email support within one business day.
- Office: up to 10 users, a watch list of up to 1,500 carriers, an owner dashboard with red-flag overrides, CSV import of your carrier base and an onboarding call.
- FMCSA data refreshed daily; watch-list carriers checked daily.
- A vetting log of every check, exportable as CSV.
- Account and seats set up within 2 business days.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Solo | $39 per month | One dispatcher, or a shipper's traffic desk |
| Team | $79 per month | Brokerages with 2–4 people vetting carriers |
| Office | $149 per month | Brokerages and dispatch services with up to 10 seats |
Billed monthly, cancel any time. Founding customer pricing stays fixed while you remain subscribed. All plans include the overlay, authority and insurance checks, the broker check, the vetting log and daily data refresh. We onboard new accounts within 2 business days.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Carrier checks are unlimited on every plan. Solo: 1 user and up to 50 watched carriers. Team: up to 4 users and up to 300 watched carriers. Office: up to 10 users and up to 1,500 watched carriers. If you go over your plan's users or watch list nothing is blocked; we tell you by email, and from the next month you move to the plan that fits. Unused allowance does not roll over.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
Plans are billed monthly in advance. You can cancel at any time by email; the service continues to the end of the period you paid for and is not renewed. Your founding price stays as shown for at least 12 months from your start date.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We do not decide whether you tender a load; that decision and its consequences stay with you.
- We cannot detect every stolen identity, every fraudulent carrier or a carrier that turns bad later.
- We have no private insurer data or proprietary network scores; we show what FMCSA's public records contain.
- Carrier Lens is software, not insurance and not legal advice.
- The extension does not send message bodies or attachments to our servers.
Your responsibilities
- Check the flags and detail against your own judgment and your carrier agreement before tendering a load or working with a broker.
- Give us accurate account details and keep user seats up to date, removing users who leave.
- Make sure you have the right to use the load board and email pages the extension reads, and to import the carrier data you upload.
- Agree an internal rule for yellow and red flags, and record any overrides.
- Export your watch list, notes and vetting log before cancelling if you want to keep them.
- You use the service only for lawful purposes and keep your account details safe.
Outside services
- FMCSA licensing, insurance, SAFER and census data: if FMCSA delays, changes or stops publishing a record, flags can be out of date or missing for that signal.
- DAT One, Truckstop, Gmail and Outlook on the web: page changes on these sites can stop the overlay recognising numbers until we update it; you can still paste an MC number into the search box.
- Chrome and Edge: the extension depends on these browsers and their extension stores.
- MCP-compatible AI assistants: access is read-only by default and you can revoke it at any time.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Carrier Lens, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Carrier Lens is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Carrier Lens is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Carrier Lens is limited to the fees you paid us for Carrier Lens in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Carrier Lens; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.