Facture Prête terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Facture Prête from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Facture Prête.
Who provides the service
Facture Prête is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time setup that gets a French business ready for mandatory e-invoicing: an approved platform (plateforme agréée) recommended for your case, registration guided or done with your consent, your SIREN checked in the central directory and reception tested, plus, on the Ready for 2027 plan, your invoice template updated.
What is included
- Receive: an approved platform recommendation, guided registration, your SIREN checked in the central directory, a test invoice received and a written summary.
- Ready for 2027: everything in Receive, your invoice template with the new mandatory fields, the SIREN of up to 200 business customers added, automatic forwarding to your accountant, e-reporting explained and one email question at a time until September 2027.
- Firm: up to 5 SIREN (€29 per extra SIREN), everything in Ready for 2027, a tracking sheet per SIREN, summaries under your name and priority handling.
- A written platform recommendation within one business day; most setups finished within 48 hours, test included.
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Receive | €19 one-time | Compliant for receiving, as fast as possible |
| Ready for 2027 | €49 one-time | Receiving sorted and issuing ready in advance |
| Firm | €149 one-time | Accounting firms, networks and groups of companies |
One-time prices per business (SIREN), paid once after we confirm by email. No subscription with us and no commission on the platform you choose: if its plan is paid, you pay the platform directly at its public price. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One purchase covers one business (SIREN). Ready for 2027 adds the SIREN of up to 200 business customers. Firm covers up to 5 SIREN; each extra SIREN is €29. Work beyond these caps is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We are not an approved platform. Your invoices travel through the platform you choose, never through us.
- No subscription with us and no commission. If the platform's plan is paid, you pay the platform directly at its public price.
- This is not tax advice.
- We never ask for banking or tax-account credentials, and we keep no access once the setup is finished.
- We do not issue, send or report invoices for you.
Your responsibilities
- Answer the questionnaire accurately: legal status, software, bank, invoice volumes, consumer and foreign sales.
- Approve the platform recommendation and accept the platform's own terms and prices.
- Check the summary, the invoice template and the customer SIREN list before you rely on them to receive or issue invoices.
- Log in yourself during the screen share, or remove any temporary access you created for us afterwards.
- Keep your platform account, customer file and invoice details up to date after the setup.
- Have the right to share the business and customer data you show or send us.
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
Facture Prête is an independent technical setup service. We are not an approved platform, an accountant or a tax adviser, and we do not give tax advice. You choose and contract with the approved platform, issue your invoices and stay responsible toward the French tax administration (DGFiP) for e-invoicing and e-reporting. For a tax question specific to you, your accountant or your local business tax office has the final word. The administration's decisions, including any formal notice or fine, are final and outside our control.
Outside services
- The approved platform you choose: its availability, plans, prices, volume caps and terms are its own. If it changes or stops a free plan, you may need another plan or platform.
- The central directory of the public invoicing portal: if it is slow to show your SIREN on the platform, receiving cannot be confirmed until it does.
- Your invoicing or accounting software and bank: whether they can produce compliant invoices, and how forwarding works, depends on their providers.
- Public company data used to find customer SIREN numbers: if it is out of date, some customers may need checking by hand.
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Facture Prête, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Facture Prête is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Facture Prête is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Facture Prête is limited to the fees you paid us for Facture Prête in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Facture Prête; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.