Τιμολόγια σε Τάξη terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Τιμολόγια σε Τάξη from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Τιμολόγια σε Τάξη.
Who provides the service
Τιμολόγια σε Τάξη is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time setup service per Greek VAT number for mandatory e-invoicing: a written recommendation (AADE's timologio, myDATAapp or a provider), a guided video call where you set things up with your own login, the myAADE declaration where your route needs one, and a test invoice checked in myDATA.
What is included
- A written recommendation of the issuing method within one business day, with the cost and the reason
- The myAADE declaration, if your route needs one, filed by you with our guidance and checked that it registered
- A guided setup video call of about 45 minutes, in Greek or English
- A test invoice issued and its transmission to myDATA checked, plus a one-page summary for you and your accountant
- Full setup: your software connected to a provider or full timologio setup, invoice series and document types, a customer list with VAT numbers (up to 100), access for your accountant, email questions until 31 March 2027
- Accounting firm: up to 5 VAT numbers, Full setup for each client, calls directly with your clients, a client readiness sheet, priority until 31 January 2027
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Declare & start | €29 one-time | Compliant with AADE's free app |
| Full setup | €59 one-time | Everything set up and tested, with or without a provider |
| Accounting firm | €149 one-time | Accounting firms and groups |
One-time prices per VAT number, paid once after we confirm by email. No subscription and no commission from providers: if you choose a paid provider, you pay them directly. Prices exclude VAT. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One purchase covers one VAT number. Declare & start and Full setup: one VAT number; Full setup includes a customer list of up to 100 customers. Accounting firm: up to 5 VAT numbers, €25 per extra VAT number. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We are not an e-invoicing provider; your invoices are issued through AADE's app or your chosen provider, never through us
- We do not give tax advice; your accountant has the final word on tax questions
- We never ask for or store Taxisnet or provider credentials, and we have no access after the setup
- Paid provider fees are not included; if you choose a provider, you pay them directly
- We take no commissions from providers
Your responsibilities
- Give accurate and complete answers in the questionnaire (legal form, volume, software, accountant)
- Make sure you have the right to share the business and customer details you send
- Log in yourself and make the declarations and settings in your own accounts
- Check the test invoice, series and customer data before you issue your first real invoice
- Issue invoices through an accepted channel and meet the deadlines that apply to your business
- Confirm with your accountant how the obligation applies to you
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
This product touches fiscal reporting to AADE through myDATA. We are not a tax advisor, an accountant or a certified e-invoicing provider, and we do not issue or transmit invoices for you. You, with your accountant, review and make every declaration and invoice yourself, with your own credentials, and you stay responsible toward AADE for issuing invoices correctly and on time, including any fines. AADE's rules, deadlines and decisions are final and outside our control.
Outside services
- AADE timologio, myDATAapp, myAADE and myDATA: if AADE changes its apps, rules or dates, or a service is unavailable, the setup steps may change or be delayed
- Certified Greek e-invoicing providers: if you choose one, its service, prices and availability are set by the provider and billed by them
- Your invoicing software or ERP: if it changes how it connects to providers, the connection may need to be redone
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Τιμολόγια σε Τάξη, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Τιμολόγια σε Τάξη is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Τιμολόγια σε Τάξη is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Τιμολόγια σε Τάξη is limited to the fees you paid us for Τιμολόγια σε Τάξη in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Τιμολόγια σε Τάξη; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.