Gotowi na KSeF terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Gotowi na KSeF from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Gotowi na KSeF.
Who provides the service
Gotowi na KSeF is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time setup service per Polish business (NIP) for KSeF: a step plan within one business day and a guided video call of about 45 minutes where you log in yourself and we walk you through accountant permissions, the taxpayer app or your invoicing software, a test invoice and a written summary.
What is included
- A step plan for your business within one business day, including the 10,000 zł exemption and what applies from 1 January 2027
- Access: taxpayer app login checked, permissions for one accountant or accounting firm, offline and emergency mode instructions, written summary
- Ready for 2027: invoicing software connected or the taxpayer app set up, automatic purchase-invoice download, a test invoice issued and received, a type 2 KSeF certificate if you need one, up to 3 people with permissions, email questions until end of March 2027
- Accounting firm: up to 10 clients with Ready for 2027 for each, calls directly with your clients, a client readiness list, priority slots before the end of December
- A guided video call with screen share, in English or Polish
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Access | 79 zł one-time | Login and accountant permissions sorted before year end |
| Ready for 2027 | 149 zł one-time | All of KSeF in your business set up and tested |
| Accounting firm | 449 zł one-time | Accounting firms and groups of companies |
One-time prices per business (NIP), paid once after we confirm by email. No subscription and no commission on invoicing software: if your chosen program is paid, you pay its provider directly. Prices include VAT. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One purchase covers one business (NIP). Access: permissions for one accountant or accounting firm. Ready for 2027: up to 3 people with permissions. Accounting firm: up to 10 clients, 39 zł per extra client. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- We never log in as you and never store passwords, trusted-profile logins or your KSeF certificate
- We do not give tax advice; your accountant or tax adviser has the final word
- We do not issue or send invoices for you
- Paid invoicing software is not included; you pay its provider directly, and we take no commission
- We do not change your login method (token or certificate) without a reason
Your responsibilities
- Give accurate and complete answers in the questionnaire (legal form, software, bookkeeper, invoice volumes)
- Make sure you have the right to share the business data you send, and for accounting firms, your clients' data
- Log in yourself with your trusted profile or qualified signature and grant permissions yourself
- Check the test invoice and permissions before you rely on KSeF for real invoices
- Keep your KSeF certificate safe and renew it before it expires
- Issue invoices in KSeF as required and check penalties and amounts with your accountant
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
This product touches e-invoicing reported to Poland's national KSeF system. We are not a tax adviser, an accountant or an invoicing software provider, and we do not issue or submit invoices on your behalf. You, with your accountant, review every setting, grant permissions and issue invoices yourself with your own login, and you stay responsible toward the tax authority for invoicing correctly and on time, including any penalties. The Ministry of Finance's rules, dates and decisions are final and outside our control.
Outside services
- KSeF 2.0 and the KSeF taxpayer app (Ministry of Finance): if the system is down or its rules, login methods or dates change, setup steps may change or be delayed
- Your invoicing or accounting program: its KSeF integration is run by its provider; changes or faults there are outside our control
- Trusted profile and qualified signature providers: if you cannot log in, the call has to be rescheduled
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Gotowi na KSeF, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Gotowi na KSeF is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Gotowi na KSeF is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Gotowi na KSeF is limited to the fees you paid us for Gotowi na KSeF in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Gotowi na KSeF; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.