Haulcount terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Haulcount from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Haulcount.
Who provides the service
Haulcount is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A one-time annual freight emissions report calculated from your shipment data, following ISO 14083 and the GLEC Framework v3.2, delivered as a PDF report, a calculation spreadsheet and a 30-minute walkthrough call.
What is included
- A check of one month of shipment data at the start, with results within 2 business days
- Well-to-wheel and tank-to-wheel CO2e per leg, with tonne-km and totals by mode, lane and carrier
- Each leg labelled as carrier-reported or calculated from GLEC default values, with the share of each
- A methodology note and an assumption log; shipments we cannot use are listed
- A 30-minute walkthrough call; the report is delivered within 10 business days of complete data
- Annual report: totals for up to 10 customers, hubs where data exists, one round of customer questions, reduction pointers
- Group: up to 5 legal entities, totals and pages for up to 50 customers, an assurance-ready evidence file, two rounds of questions
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Single mode | €290 one-time | One transport mode, one company |
| Annual report | €590 one-time | Multimodal freight for one company |
| Group | €1,190 one-time | Several entities or high volume |
One-time prices in EUR per annual report, paid once after we confirm the scope by email. Every report starts with a check of one month of shipment data. Shipment counts are shipments in the reporting year; multi-leg shipments count once. Reports follow ISO 14083 and the GLEC Framework but are not third-party verified or accredited; we can prepare the file an assurer needs. Founding customer pricing applies to early-access orders.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
One purchase covers one annual report. Single mode: one transport mode, one company, up to 5,000 shipments. Annual report: one company, all modes, up to 25,000 shipments. Group: up to 5 legal entities and up to 100,000 shipments. Multi-leg shipments count once. Work beyond the cap is quoted by email before we start and is never charged without your written OK.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 12 business days of that confirmation.
Billing, cancellation and refunds
This is a one-time service, paid once after we confirm the scope by email. There is no subscription and nothing renews. If we cannot deliver what was agreed, you are refunded in full.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- The report is not certified, not third-party verified, and Haulcount is not GLEC-accredited
- We do not give sustainability or legal advice or tell you what you must disclose under any regulation
- We do not promise emission reductions or numbers we cannot back
- We fill data gaps only with documented defaults and do not cover freight that is not in the data you send
- We do not share your data with carriers, other customers or emission databases
Your responsibilities
- Send complete and accurate shipment data (date, origin, destination, weight, mode, carrier) for the reporting year
- Make sure you have the right to share the shipment, customer and carrier data you send; replace consignee names with codes if needed
- Check the report and calculation file before you send it to customers or auditors or use it in any disclosure
- Confirm your reporting obligations with your auditor or adviser
- Arrange third-party assurance yourself if your customer requires it
- You use the service only for lawful purposes and keep your account details safe.
Outside services
- GLEC Framework default intensities and fuel emission factors: if they are revised, results based on them may differ in later reports
- Carrier emission and fuel data: we rely on what carriers give you; errors or gaps in that data carry into the result, labelled as carrier-reported
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Haulcount, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Haulcount is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Haulcount is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Haulcount is limited to the fees you paid us for Haulcount in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Haulcount; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.