Letting Ledger terms of service
Version 1 · Last updated: 2026-11-08
These terms apply when you order Letting Ledger from Rotomal. They sit alongside our general terms, privacy policy and refund policy; where they differ, these product terms apply to Letting Ledger.
Who provides the service
Letting Ledger is provided by Rotomal, Israel ("we"). Contact: hello@rotomal.com.
The service
A monthly subscription to Letting Ledger, software that reads UK letting-agent statements, splits income and expenses between joint owners, keeps digital records and prepares Making Tax Digital quarterly figures per owner for you or your accountant to approve. Submission to HMRC depends on HMRC recognition, which is not yet granted.
What is included
- Statement reading from any UK letting agent, with a parser set up for your agent during onboarding and a review queue for uncertain lines
- Per-property ownership shares and separate quarterly figures per owner
- Quarterly figures grouped into HMRC's UK property categories, with cumulative totals for the tax year
- A deadline calendar with email reminders 14 and 3 days before each deadline if a quarter is incomplete
- Digital records with source documents attached, kept while your account is open, and CSV and PDF year-end export
- Joint owners: an accountant invite with read access. Practice: a multi-client dashboard, client review links, submission with your agent authorisation and priority support in deadline weeks
- A read-only MCP connector for AI assistants, which you can revoke at any time
Plans and prices
| Plan | Price | Covers |
|---|---|---|
| Solo | £6 per month | One taxpayer with up to 5 properties |
| Joint owners | £10 per month | Two taxpayers sharing the same properties |
| Practice | £49 per month | Accountants managing landlord clients |
Billed monthly, cancel any time. Founding customer pricing is fixed for 24 months. All plans include statement reading, the review queue, deadline reminders and exports. Prices include VAT.
Prices are founding-customer prices for early-access orders. Taxes are added where the law requires.
Limits and extra use
Solo: 1 taxpayer, up to 5 properties. Joint owners: 2 taxpayers, up to 10 properties. Practice: up to 10 taxpayers included, then £4 per taxpayer. If you go over your plan's allowance nothing is blocked; we tell you by email, and from the next month you move to the plan that fits, or pay £4 per extra taxpayer on Practice.
How an order starts
Submitting a request does not create a contract or a charge. A contract starts only when we confirm your order by email and payment has been agreed. We start within 2 business days of that confirmation.
Billing, cancellation and refunds
Plans are billed monthly in advance. You can cancel at any time by email; the service continues to the end of the period you paid for and is not renewed. Your founding price stays as shown for at least 12 months from your start date.
Refunds and cancellations also follow our refund policy. rotomal.com/refund-policy/
What is not included
- Letting Ledger is not yet HMRC-recognised; until it is, you or your accountant submit the figures through recognised software
- We do not give tax advice, decide which expenses are allowable or whether an ownership split is correct
- We do not make your final declaration
- Nothing is submitted without your or your accountant's approval
- We never see your Government Gateway password
Your responsibilities
- Forward or upload complete statements and add income and expenses the agent does not see, with receipts
- Make sure you have the right to share the statements and the data of any co-owner or client
- Set ownership shares that match what you have declared to HMRC
- Confirm uncertain lines and check every quarterly figure before you approve or submit it
- Submit on time and stay responsible for the figures you send
- Export your records before deleting your account and keep them for as long as HMRC requires
- You use the service only for lawful purposes and keep your account details safe.
Regulatory status
This product prepares tax figures for Making Tax Digital for Income Tax. We are not a tax adviser or accountant, and Letting Ledger is not yet HMRC-recognised software. You, or your accountant, review and approve every figure and submit it, and you stay responsible toward HMRC for your records, updates, final declaration and deadlines. If recognition is not granted you can cancel and take your data with you. HMRC's rules, recognition decisions and assessments are final and outside our control.
Outside services
- HMRC Making Tax Digital APIs and recognition process: until HMRC grants recognition, direct submission is not available; if HMRC changes its APIs or rules, features may change
- HMRC agent authorisation and OAuth tokens: if a token is revoked or expires, submission stops until it is renewed
- Letting agents: if an agent changes its statement layout, the parser may need updating and lines go to the review queue
- Claude, ChatGPT and other AI assistants via MCP: run by their providers; their answers and availability are outside our control
The service relies on systems run by others. We are not responsible for their availability, changes or decisions; when one of them changes, we adapt the service as soon as we reasonably can.
Your data
Data and files you send stay yours. We process them only to provide Letting Ledger, as described in our privacy policy, keep them no longer than the service needs, and delete them on request when the service ends.
Early access and errors
Letting Ledger is an early-access service, provided as is and as available. We work carefully, but output can contain errors. If you show us an error in our output, we correct it and redo the affected work at no charge; this is your main remedy for errors.
No professional advice
Letting Ledger is a software and data service. It is not legal, tax, customs, accounting, insurance or other professional advice. Confirm decisions that depend on such advice with a qualified professional.
Liability
- Our total liability for all claims about Letting Ledger is limited to the fees you paid us for Letting Ledger in the 12 months before the claim.
- We are not liable for indirect or consequential loss, lost profit or revenue, or for fines, penalties, duties, taxes, surcharges, interest or chargebacks imposed on you by an authority, carrier, marketplace, bank or other third party, even where our output was used.
- Nothing in these terms limits liability that the law does not allow to be limited, including for fraud, intent or gross negligence, death or personal injury, or the mandatory rights of consumers.
Suspension and ending the service
We may suspend the service if it is used unlawfully or against these terms. We may also stop offering Letting Ledger; if we do, we give paying customers at least 30 days' notice by email and refund any prepaid period not used.
Changes to these terms
We may update these terms. For existing customers, changes take effect 30 days after we email them and never change a price we have already confirmed to you. The date at the top shows the current version.
Law and disputes
These terms are governed by the laws of the State of Israel, and disputes go to the competent courts in Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.
Contact
Questions about these terms: hello@rotomal.com.