Release the load to the driver who was actually booked
Pickup Proof turns the moment a driver walks up to your window into a two-minute check: licence and selfie through an identity verification provider, tractor and trailer photos, a match against the booking, and a confirmation sent to the carrier's FMCSA-registered contact rather than the number on the paperwork. Your dock sees green, yellow or red before the doors open.
Updated
- Driver checks in on their own phone from a QR code at the gate; no app to install and no new hardware
- Compares driver name, carrier MC or USDOT number, tractor and trailer with what the broker or carrier sent for that load
- Keeps a dated record of every release with photos and results, ready for a claim or an investigation
Verisk CargoNet recorded 677 supply chain theft incidents in the US and Canada in Q2 2026, down 26 percent from Q2 2025, while estimated losses rose to $304.6 million from $135.7 million (release dated 6 August 2026).
Source: s29.q4cdn.comIn the same quarter, events classed as theft fell from 488 to 378, but fictitious pickups fell only from 165 to 158. CargoNet called business email compromise the primary access point for many of the quarter's most sophisticated schemes.
Source: s29.q4cdn.comCarrier vetting happens at booking. Theft happens at your dock.
A fictitious pickup does not look like a theft. A driver arrives with a load number, a plausible bill of lading and a truck, and your shipping clerk releases the freight. Days later the real carrier calls asking where the load is. The broker vetted a carrier; nobody checked that the person at the window worked for it.
The schemes have moved upstream. Criminals get into email accounts, read shipment details, impersonate trusted parties and change pickup instructions, so the paperwork the driver shows can be perfect. The check has to be against sources the person at the window is unlikely to control: the booking you received through your normal channel and the carrier's contact on its FMCSA record, which is harder, though not impossible, to hijack.
Most docks rely on a clipboard, a licence glance and a call to whatever number is on the rate confirmation. That leaves no record and no consistency between shifts. Pickup Proof makes the same check happen every time and keeps the evidence.
Without it
- Clipboard and a phone call: Free and familiar, but the number called is often the one on the paperwork, which a fraudster controls, and nothing is…
- Highway (Know Your Driver): Highway offers carrier identity checks and Know Your Driver, which verifies that the person arriving for pickup is the…
- Verified Carrier (Verified Pickup): Launched in April 2026: drivers enrolled by their carrier verify with government ID and facial recognition, and the…
With Pickup Proof
- Driver checks in on their own phone from a QR code at the gate; no app to install and no new hardware
- Compares driver name, carrier MC or USDOT number, tractor and trailer with what the broker or carrier sent for that load
- Keeps a dated record of every release with photos and results, ready for a claim or an investigation
- Licence and selfie check
- Booking match
How it works
- 1
Loads arrive with the booking
Forward tender confirmations to your Pickup Proof address, upload a daily CSV, or type the load in. We record the carrier, MC or USDOT number, expected driver if known, and appointment time.
- 2
Driver checks in from a QR code
At the gate or window the driver scans a QR code, enters the load number, photographs their licence and takes a selfie in the identity provider's flow, then photographs the tractor plate and trailer number. It takes about two minutes.
- 3
Pickup Proof matches and confirms
The licence result, name, carrier and equipment are compared with the booking. A confirmation request goes to the carrier's email or phone on record with FMCSA, not to contacts given at the window.
- 4
Your clerk releases or holds
The dock screen shows green, yellow or red with the reasons. Yellow means a call to your broker or the carrier on a known number before release. Everything is logged.
Features
Licence and selfie check
Driver's licence verification, including US commercial licences, with liveness and face match through Didit, a specialist identity verification provider; we never build our own ID checks. Face match is optional per site and drivers see a consent screen first.
Booking match
Compares driver name, carrier name and MC or USDOT number with the tender. Mismatches turn the check yellow or red and show exactly what differed.
Equipment photos
Tractor plate, trailer number and seal photos taken at check-in and attached to the release record, so the next shift and your carrier see the same thing.
Confirmation to the registered contact
Sends a one-click confirmation request to the carrier's contact on FMCSA's public record. If the carrier says it did not send this driver, the check turns red.
Rules per load
Mark high-value or high-risk loads to require a confirmed carrier reply before release; routine loads can release on a green ID and booking match.
Release log
Every check, result, photo reference and clerk decision with a timestamp, exportable as PDF or CSV.
Shift-proof screen
A browser page for the dock office listing today's appointments and live check-ins, on any PC or tablet.
A look inside
What you see day to day: the working view and the monthly summary.
Illustration of the layout, built from this page's own feature list. It shows no real results.
Who it's for
Manufacturers and distributors shipping full truckloads
You see a different driver every day; every release gets the same check, whoever is on shift.
3PL and public warehouses
Your clients' freight is your liability at your dock; show them a record for each release.
Shippers of high-theft freight
Electronics, metals, food and beverage: require carrier confirmation before those doors open.
Retailers in peak season
Temporary staff and long appointment lists; a fixed two-minute check removes judgement calls.
Works with
- Didit identity verification (licence, liveness, face match)
- FMCSA public carrier records (registered contacts, authority status)
- Tender confirmations by email forward
- CSV upload of the day's appointments
- Driver's own phone via QR code (no app)
- Any browser on the dock office PC or tablet
- Email alerts to your shipping team
- CSV and PDF release log
- REST API for loads and results (Network plan)
Pricing
Billed monthly per site, cancel any time. Identity verification fees for the included pickups are part of the price; extra verified pickups cost $0.75 each. All plans include booking match, equipment photos, carrier confirmation and the release log. Founding customer pricing stays fixed while you remain subscribed. We set up new sites within 2 business days.
Orders are subject to the Pickup Proof terms.
Dock
$49 per month
One shipping site with a modest daily outbound volume
- 1 site
- Up to 75 verified pickups a month
- QR check-in and dock screen
- Carrier confirmation to FMCSA contact
- Release log export
- 2 dock users
Site
$99 per month
Busy warehouses and shippers with high-value lanes
- Up to 2 sites
- Up to 200 verified pickups a month
- Everything in Dock
- Rules for high-value loads
- Tender email forwarding
- 10 dock users
Network
$249 per month
3PLs and multi-site shippers
- Up to 5 sites
- Up to 500 verified pickups a month
- Everything in Site
- Per-client release logs
- REST API for loads and results
- Unlimited dock users
Compared with the alternatives
- Clipboard and a phone call
- Free and familiar, but the number called is often the one on the paperwork, which a fraudster controls, and nothing is recorded.
- Highway (Know Your Driver)
- Highway offers carrier identity checks and Know Your Driver, which verifies that the person arriving for pickup is the authorized driver, aimed at brokers and 3PLs that use its platform. Pricing is by demo, not published. A strong fit if your brokers already use it.
- Verified Carrier (Verified Pickup)
- Launched in April 2026: drivers enrolled by their carrier verify with government ID and facial recognition, and the shipper scans the driver's QR code or licence at pickup and matches the truck plate to fleet records. Pricing was not published in the launch coverage.
- Intellicheck ID authentication
- Intellicheck authenticates DMV-issued IDs and lists trucking and logistics among its industries. Pricing is by demo or sales contact. Pickup Proof adds the booking match, equipment photos and carrier confirmation around the ID check.
What changed
- Verisk CargoNet recorded 677 supply chain theft incidents in the US and Canada in Q2 2026, down 26 percent from Q2 2025, while estimated losses rose to $304.6 million from $135.7 million (release dated 6 August 2026). Source: s29.q4cdn.com
- In the same quarter, events classed as theft fell from 488 to 378, but fictitious pickups fell only from 165 to 158. CargoNet called business email compromise the primary access point for many of the quarter's most sophisticated schemes. Source: s29.q4cdn.com
- A 3 November 2026 article in the American Journal of Transportation advised retail shippers to match the driver, tractor and trailer to the booking before release and to confirm changes through a contact already on file. Source: ajot.com
Your first week
We set up your site, QR codes and dock screen within 2 business days, then run the first live pickups with your shipping team.
- Day 1: Call with your shipping lead to agree rules for routine and high-value loads.
- Day 2: Site, users and tender forwarding set up; printable QR signs sent.
- Day 3–5: First live check-ins with our team watching the results and adjusting the rules.
- Day 7: Review of every check that turned yellow or red, and why.
Security and data
- ID document images and selfies are handled by the verification provider and never stored on our servers.
- Release records and equipment photos are stored in the EU, encrypted in transit and at rest.
- Only users you invite can see your sites; drivers see only their own check-in.
- Records are kept for 2 years by default or a shorter period you choose, and deleted within 30 days of cancellation or on request.
Questions
Does this replace carrier vetting by my broker?
No. Your broker vets the carrier at booking; Pickup Proof checks that the person collecting the load works for that carrier. The two answer different questions, and a fictitious pickup slips through the gap between them.
Do you store drivers' licence images?
No. Licence images and selfies are processed by the identity verification provider. Pickup Proof keeps the result, the driver's name, licence state, the last four characters of the licence number and the equipment photos, linked to the load.
What if a driver refuses or cannot complete the check?
The check stays yellow and your clerk follows your rule: usually a call to the broker or the carrier on a known number before release. You decide what is allowed per site and per load type.
What about biometric privacy laws?
Face match is optional per site and drivers see a consent screen before any selfie. Some states, such as Illinois, regulate biometric data, and a consent screen alone may not meet every requirement, so ask your counsel which settings to use for each site. Licence-only checks work without face match. We do not claim that any setting makes you compliant, and this is not legal advice.
Does the driver need to install anything?
No. The driver scans a QR code at the gate and completes the check in the phone's browser. If a driver has no smartphone, the clerk can run the same flow on a dock tablet.
Can it prove a pickup was legitimate for an insurance claim?
It gives you a dated record of what was checked, by whom and with what result. Whether that affects a claim depends on your policy and insurer; it is evidence, not a guarantee. This is software, not legal or insurance advice.
Make every release a checked release
Driver ID, booking match, equipment photos and carrier confirmation in about two minutes. From $49 a month per site.
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