UPS and FedEx address correction fees: amounts, dates and how to avoid them
Updated · Rotomal
UPS charges $25.25 per package for an address correction on Ground and Air shipments until 20 December 2026 and $27.50 from 21 December 2026; the per-shipment maximum rises from $175.25 to $190.25 on the same date. FedEx charges $25.50 per correction in 2026 and $27 from 4 January 2027. The shipper pays, even when the customer typed the address. The only reliable way to avoid it is to check addresses before the label is printed.
Current and new list rates
| Charge | Now | New rate | From |
|---|---|---|---|
| UPS address correction, Ground or Air, per package | $25.25 | $27.50 | 21 Dec 2026 |
| UPS address correction, maximum per shipment | $175.25 | $190.25 | 21 Dec 2026 |
| FedEx address correction, per correction | $25.50 | $27 | 4 Jan 2027 |
| FedEx maximum with Express Multiweight pricing | $178.50 | $189 | 4 Jan 2027 |
| FedEx maximum with Ground Multiweight pricing | $76.50 | $81 | 4 Jan 2027 |
These are list rates published by the carriers. Accounts with negotiated pricing may pay a different amount; check the surcharge section of your agreement.
What usually triggers a correction
- A building address with no apartment, suite or unit number.
- A ZIP code that belongs to a different city or state than the one entered.
- An abbreviated, misspelled or non-standard street name that does not resolve to one address.
- A house number that does not exist on that street.
- An old address saved in your shipping app's address book and reused for every order.
How to find corrections on your invoice
- UPS: download the invoice detail from UPS Billing Center as CSV and filter the charge description for address correction.
- FedEx: download the invoice from FedEx Billing Online and filter the surcharge columns for address correction.
- Shipping platforms: corrections billed through Shippo, ShipStation or similar tools appear as label adjustments in the platform's own reports.
- Match each line to an order by tracking number, then compare the address you sent with the corrected one, where the invoice detail shows it, to see the cause.
How to stop paying them
- Show the apartment or suite field clearly at checkout, and check for missing units after checkout, before the label prints.
- Validate the address against carrier or postal data before printing the label, not after delivery.
- Hold orders with unresolved addresses and ask the customer to confirm with one click.
- Clean the saved address book in your shipping app; one wrong saved entry repeats on every order.
If you want help
Correction Audit matches every correction on your UPS and FedEx invoices to its order, sorts them by cause and gives you a fix plan. A scan of the first invoice month is $19, credited against the audit; a full audit is $79, paid once.
Questions
Who pays the address correction fee, the customer or the shipper?
The carrier bills the account that paid for the label, which is the shipper. Whether you pass it on to the customer is your store's policy.
Is the fee charged if the package is still delivered?
Yes. The correction fee is charged because the carrier fixed the address in transit; the package is normally still delivered.
Sources
- UPS: Revised rates for value-added services and other charges, effective 21 December 2026 (PDF) Source: assets.ups.com
- UPS: Shipping costs and rates Source: ups.com
- FedEx: 2027 changes to surcharges and fees (PDF) Source: fedex.com
- FedEx: Shipping rate changes (updated 5 November 2026) Source: fedex.com