See every address correction you paid for, and why it happened
Correction Audit reads your UPS and FedEx invoice files, matches every address-correction and residential charge to the order behind it, and shows the likely cause, such as a missing unit, a wrong ZIP or a saved address book entry. You get a dispute list for charges that look wrong and a fix plan so the next invoice is smaller.
Updated
- Every address-correction line matched to its tracking number, order and the address as the customer typed it.
- Each correction sorted by cause: missing apartment or suite, ZIP that does not match the city, misspelled street, wrong house number.
- Residential charges on addresses that address data marks as commercial, flagged for you to raise with the carrier.
UPS charges $25.25 per package for an address correction on Ground or Air through 20 December 2026, rising to $27.50 from 21 December 2026, with a per-shipment cap going from $175.25 to $190.25.
Source: assets.ups.comFedEx charges $25.50 per address correction on US package services in 2026 and $27 per correction from 4 January 2027.
Source: fedex.comThe UPS residential surcharge rises from $6.50 to $7.10 per package for Ground and from $7.00 to $7.60 for Air on 21 December 2026.
Source: assets.ups.comAddress corrections are a fee you pay even when the package arrives
When a carrier finds that a shipping address is wrong or incomplete, it fixes the address, delivers the package and adds a correction charge to your invoice. The customer never sees it. You see one line per package, mixed in with fuel, zone and residential charges, weeks after the order shipped. Many small shippers only notice when the monthly total looks high.
Both carriers raise the charge again this winter. UPS moves from $25.25 to $27.50 per package on 21 December 2026, and FedEx moves from $25.50 to $27 per correction on 4 January 2027. Residential surcharges rise on the same dates. On a $40 order, one $27.50 correction is more than two-thirds of the order value.
The fix is rarely the carrier. It is usually a checkout that accepts an address without an apartment number, or a saved address book entry that has been wrong for a year. You cannot fix the cause until you know which orders it came from, and the invoice does not tell you that.
Without it
- Reading the invoice yourself: Free, and fine for a dozen corrections. Matching hundreds of lines to orders and working out the cause by hand usually…
- Refund Retriever and other parcel auditors: Refund Retriever's pricing page lists 50% of credited refunds for shippers spending up to $250,000 a year, falling to…
- Checkout address validation apps: Apps on the Shopify App Store stop many new errors; DIY Validate Addresses, for example, lists $5 a month for up to…
With Correction Audit
- Every address-correction line matched to its tracking number, order and the address as the customer typed it.
- Each correction sorted by cause: missing apartment or suite, ZIP that does not match the city, misspelled street, wrong house number.
- Residential charges on addresses that address data marks as commercial, flagged for you to raise with the carrier.
- Line-level matching
- Cause classification
How it works
- 1
You export two files
Download your invoice detail from UPS Billing Center or FedEx Billing Online as CSV, plus an order export from your store or shipping app. We send step-by-step export instructions for each system. No carrier password is shared.
- 2
We match charges to orders
Our scripts pull every address-correction and residential line, join it to the order by tracking number, and run the address you sent (and the corrected one, where the invoice file includes it) through a commercial address-validation service.
- 3
We sort by cause
Each correction is classified: missing unit, ZIP and city mismatch, street spelling, house number, or a valid address the carrier still corrected. Repeat customers and repeat addresses are grouped so you see patterns, not rows.
- 4
You get the report and the fix plan
Within 2 business days of receiving your files you get a spreadsheet, a one-page summary and a list of charges worth disputing, with the evidence for each. On the Audit and Fix plan we also set up an order-level address check.
Features
Line-level matching
Every correction charge is tied to a tracking number, order number, channel and the address as entered. Charges we cannot match are listed separately, not dropped.
Cause classification
Missing apartment or suite, ZIP that belongs to another city, street suffix or spelling, house number out of range, or no visible problem. The last group is your dispute list.
Residential check
Addresses charged a residential surcharge are checked for a commercial address type. Mismatches are flagged for you to raise with the carrier; we do not promise a credit.
Duplicate and repeat charges
We flag the same tracking number corrected twice and the same customer address corrected on several orders, which usually points to a saved address book entry.
Fix plan for your setup
Concrete suggested changes for Shopify, WooCommerce, ShipStation or your ERP: which field to make required, which addresses to fix in your book, which orders to hold before the label prints.
Rate change impact
Your correction and residential counts priced at the current rates and at the new UPS (21 December 2026) and FedEx (4 January 2027) list rates, so you know the size of the problem next year.
A look inside
What you get: the working view and the delivery report.
Illustration of the layout, built from this page's own feature list. It shows no real results.
Who it's for
Shopify and WooCommerce stores
Shipping a few hundred to a few thousand orders a month on UPS or FedEx labels, and paying corrections the customer caused at checkout.
B2B and wholesale shippers
Sending to offices, clinics and shops where suite numbers and dock addresses go missing, and where residential surcharges on business addresses add up.
Fulfillment and 3PL teams
Rebilling carrier charges to clients and needing proof of which client's orders caused the corrections.
Finance and operations leads
Who want one number for what address errors cost last year and what they will cost at 2027 rates.
Works with
- UPS Billing Center CSV
- FedEx Billing Online CSV
- Shopify order export
- WooCommerce order export
- ShipStation
- Shippo
- Amazon and eBay order reports
- Excel and Google Sheets
Pricing
One-time prices, paid once after the scan confirms the scope. The $19 scan is credited in full against the Audit if you order within 30 days. No percentage of refunds and no subscription. Credits you win from UPS or FedEx stay with you. Founding customer pricing applies to early-access orders.
Orders are subject to the Correction Audit terms.
Scan
$19 one-time
One invoice month from one carrier
- Count of address-correction lines
- Total paid in corrections and residential charges
- The same totals at the new 2027 list rates
- Top three causes from a sample
- Reply within 2 business days
- The $19 is credited in full against the Audit if you order within 30 days
Audit
$79 one-time
Up to 6 months and 5,000 shipments from one carrier account
- Every correction matched to its order
- Cause classification for each line
- Residential charge check
- Dispute list with evidence
- Fix plan for your store or shipping app
- Report within 2 business days
Audit and Fix
$199 one-time
UPS and FedEx, up to 12 months and 25,000 shipments
- Everything in Audit, for both carriers
- Channel and customer breakdown
- Order-level address check set up in your store (any app subscription billed separately)
- Address book clean-up file
- Re-scan of one new invoice month after 30 days
Compared with the alternatives
- Reading the invoice yourself
- Free, and fine for a dozen corrections. Matching hundreds of lines to orders and working out the cause by hand usually takes longer than the fee is worth, so it rarely gets done.
- Refund Retriever and other parcel auditors
- Refund Retriever's pricing page lists 50% of credited refunds for shippers spending up to $250,000 a year, falling to 40% up to $1,000,000, for UPS and FedEx service-guarantee (late delivery) refunds. Percentage auditors are built around those refunds; we focus on the address errors behind correction charges and charge a fixed price.
- Checkout address validation apps
- Apps on the Shopify App Store stop many new errors; DIY Validate Addresses, for example, lists $5 a month for up to 125 orders. They do not tell you what you already paid or which old address book entries keep triggering corrections. The Audit and Fix plan sets one up for you.
What changed
- UPS charges $25.25 per package for an address correction on Ground or Air through 20 December 2026, rising to $27.50 from 21 December 2026, with a per-shipment cap going from $175.25 to $190.25. Source: assets.ups.com
- FedEx charges $25.50 per address correction on US package services in 2026 and $27 per correction from 4 January 2027. Source: fedex.com
- The UPS residential surcharge rises from $6.50 to $7.10 per package for Ground and from $7.00 to $7.60 for Air on 21 December 2026. Source: assets.ups.com
- The FedEx residential delivery charge for FedEx Ground and Home Delivery rises from $6.45 to $6.90 per package on 4 January 2027. Source: fedex.com
From request to report
You request the scan, we send export instructions for your carrier and store, and the work starts as soon as the files arrive.
- Day 1: You send one invoice month; we confirm the file is complete.
- Day 2–3: Scan results by email, with the price for the full audit.
- Day 3–5: You send the remaining invoice months and order export.
- Day 5–7: Full report, dispute list and fix plan delivered.
Security and data
- Files arrive through an encrypted upload link and are stored encrypted at rest.
- Only the person doing your audit and one reviewer can open your files.
- Invoice and order files are deleted 30 days after the report is delivered, or sooner on request.
- No carrier, store or payment logins are requested at any point.
Guides and answers
UPS and FedEx address correction fees: amounts, dates and how to avoid them
UPS charges $25.25 per address correction until 20 Dec 2026, then $27.50. FedEx: $25.50, then $27 from 4 Jan 2027. What triggers it and how to avoid it.
Read the guide →Residential surcharges in 2027: UPS and FedEx list rates
UPS Ground residential surcharge goes from $6.50 to $7.10 on 21 Dec 2026; FedEx Ground and Home Delivery from $6.45 to $6.90 on 4 Jan 2027.
Read the guide →Questions
Can you get my address-correction fees refunded?
Not as a promise. A correction on an address that really was wrong is a valid charge. The audit separates those from corrections on addresses that validate unchanged, duplicates and residential charges on commercial addresses, and gives you the evidence to raise them with UPS or FedEx yourself.
Do you need my UPS or FedEx login?
No. You download the invoice CSV yourself and send it through a secure upload link. We never log in to your carrier, store or bank accounts.
What if I ship through Shippo, ShipStation or Pirate Ship?
Corrections billed by a shipping platform appear as adjustments in that platform. Export the adjustments report instead of the carrier invoice and we match it the same way.
How much will the new rates cost me?
The scan prices your correction and residential counts at the current rates and at the new UPS rates from 21 December 2026 and FedEx rates from 4 January 2027. Your negotiated rates may differ from list rates.
How long does it take?
The scan and the Audit report arrive within 2 business days of receiving complete files. If an export is missing columns we tell you the same day and send instructions.
Is this accounting or legal advice?
No. Correction Audit is a data review of your shipping invoices. Decisions about disputes, carrier contracts and how charges are booked stay with you and your accountant.
Know what address errors cost you before the 2027 rates start
A $19 scan of one invoice month, then a fixed-price audit from $79. No percentage, no subscription.
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